Technical Support Holiday Schedule

Copernic’s Technical Support will be closed Tuesday December 24th through Thursday December 26th for Christmas and Tuesday December 31st through Thursday January 2nd for New Years.

We want to remind everyone that during the Holiday Season, the Technical Support response time may vary but there might be some delays.

Rest assured that all support tickets will be answered as quickly as possible and we thank everyone for their patience. Read more...

CDS 4 – Validation issues

Many of you are encountering a validation error when entering your serial in version 4. Here are some details:

  • For version 4, the format of our serial numbers has changed. It is now composed of letters & numbers only and it send to you in the following format (xxx-xxx…)
  • When trying to validate your serial number, you may encounter an unknown error.
Read more...

How do you search your emails?

Searching your email messages can be quite hard especially that most of us have work email, a personal email and most often a “junk email. How do you go search through thousands of emails messages stored in multiple places?

Most people will go from one email address to the other and launching the same request in both accounts. Read more...

How to search inside pdf files?

Many documents now come in the Adobe PDF file format. Those documents can contain multiple pages and opening one at-a-time is a very long task, a very unproductive task!

How can you search inside pdf files in Windows 7 & 8? How do you search without having to open every single file you might want to look at? Read more...

Tired of filing?

Right now the average computer user spends as much time filing a document as finding a document. With the daily march of information,
the time compounds every day.The volume, file types and new applications will continue to increase.

In order to make best use of personal time and to increase your own productivity, the ever-present task of filing and finding needs to be
eliminated.What if you never had to actively file again? Read more...

Legal document search

Information is knowledge and knowing more knowledge means gaining a valuable advantage over your competitor especially in a legal case. More and more lawyers use Copernic Desktop Search to search for keywords inside legal documents.

Often legal documents are PDF files and OCR files. Many search engine will not index OCR files which can prove to have valuable information when working on a legal case. Read more...

Using Information Technology to reduce cost, increase efficiencies

Investing in a central repository or data warehouse has been an increasing trend for the past few years. Many SMBs are choosing such solution as an IT infrastructure to share their knowledge. However, most of them do not have a search tool to quickly find their documents.

Yes a good filing structure will save you time but what if you join a filing structure with a search tool to execute deep searches into your documents content, then you can gain valuable insight into your data. Read more...

Search WordPerfect® documents

Are you trying to search for content within a WordPerfect® document?

The answer is probably yes but you could not find a solution except a strong document architecture. Most desktop search engine will only index WordPerfect® file name and not their content. With Copernic Desktop Search, WordPerfect® documents (WPD, WPF, WP) and their contents are searchable. Read more...

Privacy and security in Copernic Desktop Search

There have been many questions coming in through our support portal about Copernic Desktop Search’s security. As a result, we decided to address this matter on our blog and inform everyone about how much importance we give to security and how it is handled at Copernic. All this information can be found in the Privacy Policy. Read more...

How to optimize indexing performance?

Copernic Desktop Search constantly monitors your computer’s activity to pause the indexing process when the computer resources are highly used by other programs (or processes). It also pauses the indexing process while you use other programs and restarts indexing after a certain period of inactivity. These two features enable CDS to save your computer’s resources. Read more...