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FAQ

Before you ask for technical support you might want to check out our FAQ pages -- the answer you need could be right at your fingertips:

Support Form
Software:
Desktop Search:
Desktop Search Version Number:
Name:
Email Address:
Confirm Email Address:
Version or Build Number(1):
Operating System:
Web Browser:
Do You have a Firewall?
Name of the Firewall:
Subject of the Problem:
Occurence of the Problem
(1) Select "Help/About" from the main menu of your software
Detailed description of the problem:
(Please write to us in English or French.)
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