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my Domain

The my Domain pane is only available to Administrators and is used to buy/renew licenses, to manage your current users as well as invite new users to join myCopernic. In this section, you can also change multiple settings for all the users.

bee-32x32.png TIP: The my Domain tab is only available to administrators that bought a minimum of two licenses.

Buying and renewing licenses

In the Manage Services pane, you have the possibility to add and renew licenses for the different services offered in myCopernic.

When buying new or more licenses for services, the price of each license will be calculated based on the remaining time left of your current subscription. This way, all your licenses will expire at the same time and managing them will be much easier.

When the time comes to renew your licenses, you will receive a message in the Message center indicating that your licenses will expire in a few days. When you receive this message, you can go to the Manage Services page and follow the same procedure as buying new licenses.

Licenses that are not renewed will be automatically cancelled. If you have renewed less licenses than the number currently used for your users, you will have to redistribute the renewed licenses to the users in your user list.

Managing existing users

In the Manage Users tab, you can attribute and manage licenses for the different users you have invited. You can choose to activate/deactivate the different services you have licenses for independently for each user.

You also have the possibility to change the user type. You can choose between a standard user or you can give them the administrator status. Giving administrator status will give users the same rights than you currently have and let them manage licenses, users and global settings through the my Domain tab.

The last thing you can do on this page is to deactivate or delete existing users. Deactivating will keep their information available but will not be using a license. Deleting the users will permanently delete their information If you wish to give access to a deleted user later on, you will have to re-invite them to your domain.

Inviting new users

If you want to add someone to your domain, you can simply send them an invitation from the User Invitation tab in my Domain. You will be prompted with a screen asking for their first name, last name and e-mail. You will also be able to attach a personalized invitation message. After sending the message, you will see a pending invitation until the person accepts to join your domain our refuses. You will receive a notification in your Message center once the user has accepted or declined your invitation.

Domain settings

There are global settings you can change in the my Domain settings pane. You can easily restrict searches to certain categories as well as limit the download and e-mail attachment size.

Maximum file download size: indicates the maximum size for results to have the "download" action button available. It will not be possible to forward or e-mail documents larger than the provided size. Maximum size possible is 100 MB.

Maximum e-mail attachment size: indicates the maximum size for results to have the "send by e-mail" action button available. It will not be possible to forward or e-mail documents larger than the provided size. Most e-mail servers do not allow more than 10 MB.

Available search categories: indicates the list of categories available  to launch searches in the myCopernic services. This list will be applied to all users in the same domain.

 

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