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Recommended Add-on:
Be free, stay connected.
Search and access your entire computer content from anywhere.
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FAQ
General
Can I download and install the free version of Copernic Desktop
Search at work?
No. The free version available for download is intended for home and personal use only.
Commercial use is prohibited and requires a license of either the
Professional version or the
Corporate version,which offer
enterprise-oriented features, maintenance and support for use throughout organizations.
Is there a maximum number of files and emails that I can index with
Copernic Desktop Search?
No. There is no limit to the size of the index or the number of indexed items. However, a large index requires more memory and more time to
perform searches. So the only limit is the power of your computer (disk space, CPU speed). Also, note that the index contains multiple files
and that these files
are each limited to 2GB in maximum size.
I am concerned about the privacy of my personal data. What is your
policy regarding privacy?
We understand your concerns and CDS was designed with your privacy in mind.
Rest assured that the data indexed by CDS stays on your PC and on no account
will it be transferred to us or any of our partners.
Furthermore, computer activity is never logged. It is solely monitored to enable
or disable the indexing process.
Consult our software privacy
policy for additional information.
Is there a way to make sure that Copernic Desktop Search always indexes
at full speed?
Yes. By default, CDS does not index while you are using your mouse or keyboard,
or when your CPU is being heavily solicited by another application. You can change
these configuration settings from the "Index & Performance" tab of
the "Options" window of CDS. Note that indexing is always performed at
full speed when the CDS main window is open and active (in foreground).
Which file types are indexed by CDS?
The detailed table
displays all file types that Copernic Desktop Search indexes by default.
Please remember that CDS lets you add custom file types through the Advanced tab of the Options window.
Some file types cannot be processed using Copernic Desktop Search.
Why not?
By default, CDS only indexes the file types that it recognizes. You can specify additional
file types to index from the "Advanced" tab of the "Options" window of
CDS. You can choose whether you want to index only the file properties (name, date, size, etc.)
or to index the files as text files.
Which email applications does CDS support?
The current CDS version supports Outlook® Express 6.x/5.x, Outlook® 2007/2003//XP/2000,
Eudora® 7.x/6.x/5.x and Mozilla® Thunderbird™ 1.x for emails and attachments.
CDS also allows you to search for Outlook® 2007/2003/XP/2000 (including Global Address List)
and Outlook® Express 6.x/5.x contacts, Windows® Address Book and Mozilla®
Thunderbird™ 1.x contacts. For more details about files indexed by CDS, see the
above table where all desktop search categories are covered.
Note that on-the-fly indexing is only available with Outlook®. In other cases, index updates
are carried out regularly (at fixed intervals).
Where are the index data files of Copernic Desktop Search stored?
Can I change the location of their folder?
By default, the index data files are stored in a per-user path like this:
"C:\Documents and Settings\USERNAME\Local Settings\Application Data\Copernic\DesktopSearch."
This ensures that all users of your computer have their own personal index stored in a non-shared location.
If you want to move your index data files, you can do this from the "Advanced" tab of the
"Options" window of CDS.
Cisco Agent detects Copernic Desktop Search as a malicious program.
Can this be true?
No. Cisco Agent inaccurately detects Copernic Desktop Search as a malicious program because
CDS monitors the computer use to enable or disable the indexing process.
CDS now displays search results in the deskbar window.
How does it sort the results?
CDS uses the same settings as those of the application window to sort the search results in the deskbar window.
What happens if I enable logging in the advanced options?
It allows CDS to log its own activity in a local file. This file is located in your index folder.
The contents of this log file can help our Technical Support Team to provide better support when needed.
What are the system requirements?
| Operating System: | Windows XP/Vista. |
| Browser: | Internet Explorer® 6.0 SP2 or later. |
| RAM: | 256 MB (recommended). |
| Hard Disk: |
- At least 20 MB of free disk space during the installation.
- 250 MB minimum is recommended. The index size will
vary according to the number and type of documents indexed.
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