|
|
| Frequently Asked Questions |
GENERAL
Why did Copernic create a Corporate edition?
It was based on popular demand and was in best interest of our customers, our employees,
and our shareholders. The Corporate edition offers enterprise-oriented features to ease
deployment, maintenance and support for use throughout the organization.
How do I buy the Corporate edition?
You can simply purchase online using
any major credit card, personal or business check, wire transfer, purchase order, PayPal, etc.
Is the Corporate edition a one-time purchase or a subscription?
It is a one-time purchase that includes updates, upgrades, and support for a full year.
The price ranges from $24.95 to $59.95 USD per license depending on the number of licenses
purchased, excluding taxes and shipping fees.
Do you have a Value Added Reseller Program?
Yes. Visit our Resellers page to find or become a reseller.
Do you have a trial version of the Corporate edition?
Yes. Please fill out our simple registration form to download our free, no obligation 30-day trial.
Can I use the free Home edition of Copernic Desktop Search in my company
or organization?
No. Copernic Desktop Search Home is available for personal use only. Commercial use is prohibited and requires a license.
What is the difference between the Corporate edition, Professional edition
and Home edition?
The Corporate and Professional editions are the only CDS versions eligible for technical support
assistance and use in the corporate and government environments, there are several important differences
between the Home, Professional and Corporate editions. Please see the
Compare editions Page.
Can I install the Corporate edition on my home computer?
The Corporate edition is sold to companies wishing to purchase licenses. While installation on your home
computer is possible, this needs to be established as a verified license by your company. Should you wish
to use CDS on your home computer for personal reasons, we encourage you to download the Home edition or
purchase the Professional edition. For more information on the differences between all three versions,
please see the
Compare editions Page.
Is there a possibility to have a central configuration of Copernic Desktop Search?
Yes, the Corporate edition can do this. Many configuration settings are available through Group Policy
Objects, which allows providing the same configuration to a group of users or computers. Please refer
to the GPO documentation for more information.
Can CDS be run off a server?
No. CDS is a desktop application designed to be installed on desktop computers.
Can CDS create a central index?
No. CDS creates a separate index for each user. It cannot be centralized.
Can CDS index shared or network drives?
Yes. CDS can index network drives mapped as a Windows folder.
What size company was CDS Corporate designed for?
CDS is designed for departments or companies of any size. It has been designed for small, medium and large businesses.
Can CDS search my Intranet?
Yes. CDS Corporate enables corporate customer to add multiple shortcuts to their Intranet
search engine. When an Intranet search is performed, CDS Corporate will redirect the query
to the results page from the company’s Intranet. The network administrator only needs
to configure the Intranet URLs and icons using the "Customization Kit" bundled with the application.
Can CDS index alternative Outlook folders (like secondary contact folders)?
Yes. CDS indexes all contact folders.
Can the Corporate edition have the possibility for a central configuration to prohibit the
indexing of server drives?
Yes, the Corporate edition allows network administrators to control network indexing behavior and permissions using the GPO.
Is Copernic Desktop Search available for the Mac or Linux?
No. At this time, CDS only works on the Windows platform.
Is Copernic Desktop Search compatible with Windows Vista?
Yes.
What are the file types supported by the Corporate edition?
CDS currently supports over 150 different file types
for indexing and previewing. It also supports adding file extensions to be indexed to better suit your needs.
In which language is CDS Corporate available?
CDS Corporate is available for free trial
or purchase in English, French, German and Spanish.
What versions will be maintained and upgraded?
All three versions, Home, Professional and Corporate will be updated and upgraded.
Is there a maximum number of files and emails that I can index with Copernic
Desktop Search?
No. There is no limit to the size of the index or the number of indexed items. However, a large index requires more memory and more time to
perform searches. So the only limit is the power of your computer (disk space, CPU speed). Also, note that the index contains multiple files
and that these files are each limited to 2GB in maximum size.
TRANSITIONING TO THE CORPORATE EDITION
What should I do if I work for a company and I have already installed the product on my
work computer prior to the corporate use policy change?
As of March 31st, 2008, all corporate use requires licensing and all older versions
should be deleted.
What should I do if I know our company is using your freeware version of Copernic
Desktop Search without having paid for it?
We encourage you to contact our sales team to make the transition to the Corporate edition.
What versions will still receive technical support?
Technical support is only available to registered customers of the Professional
and Corporate editions.
|
|
FAQ
