Copernic Inc. - Software Privacy Policy

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Coverage
Hereafter, use of the term "Software" refers to Copernic Agent Basic, Copernic Agent Personal or Copernic Agent Professional (including the corresponding previous versions of the Copernic 2000/2001 product families and others), Copernic Summarizer, Copernic Tracker, Copernic Meta and Copernic Desktop Search. Furthermore, use of the terms Copernic Agent Basic, Copernic Agent Personal or Copernic Agent Professional also refers to the corresponding previous versions of the Copernic 2000/2001 product families and others.

Collection and Use of Information

  • Demographic, contact information and fields of interest through the registration process
    Demographic (country, ZIP/postal code), contact (name, e-mail address) and other information (e. g. reference source about the installed software) may be requested by Copernic Inc. through the Software registration process (except for Copernic Meta and the free version of Copernic Desktop Search). Copernic Inc. uses this data to tailor its products and services and to evaluate worldwide Software diffusion. Copernic Inc. also uses customer contact data to send information about Copernic Inc. to users who have indicated a preference to receive notification of product news and events. Customers may be removed, on demand, from the mailing list at any time by visiting http://www.copernic.com/en/support/form-mailing.html.

  • Use of the GUID (Globally Unique Identifier)
    Copernic Inc. uses random generation techniques, in accordance with Microsoft Windows publicly documented standards, to create a GUID during installation of the software. A GUID is an alphanumeric identifier used to identify a unique installation of a product, and is found in many popular software applications.

    Copernic Inc. uses the GUID for the sole purpose of statistically compiling the number of installations of the Software. The GUID is associated with information entered through the Software registration process, along with the Software serial number applying to commercial products, version type and number of the Software when received during the installation phase.

  • Contextual advertisement
     Copernic Inc. collects IP addresses and Web search terms for each individual query to provide contextual advertisements in the Copernic Agent product family. This data is kept until a nightly process consolidates it into global statistics.

    Copernic Inc. will not use this data for any purpose other than to provide contextual advertisements. Furthermore, it is impossible to establish a link between individual IP addresses and demographic information, contact information, GUID or any other information requested.

    Please note that Copernic Meta and Copernic Desktop Search do not perform Web searches directly. They only feature shortcuts that forward Web queries to third-party search tools, available on the Copernic Inc. website.

  • Keywords and result contents processed by Copernic Desktop Search
    Copernic Desktop Search does not allow transmission of result contents to Copernic Inc. or any of its partners for searches conducted by the user on his computer or corporate or home network. In addition, your computer is not logged or made accessible through Copernic Desktop Search to Copernic Inc. or any of its partners. If the software ever requires collection and processing of data, such as user’s profile, location, search history, fields of interest and tastes, these data should be processed only by the user’s computer and not be transmitted deliberately to Copernic Inc. or any of its partners.

Category usage statistics
Copernic Inc. collects IP addresses, search categories and Web search terms used for each individual query to gather usage statistics on the multiple search categories offered in the Copernic Agent product family. This data is kept until a nightly process consolidates it into global statistics.

Copernic Inc. uses this data for the sole purpose of statistically compiling the usage level of each search category. This data is associated with the version type and language of the Software. It is impossible to establish a link between individual IP addresses and demographic information, contact information, GUID or any other information requested.

Serial Numbers
Serial numbers for commercial products of Copernic Agent, Copernic Summarizer v2.0 (or later), Copernic Tracker and Copernic Desktop Search are collected through the electronic registration process. Copernic Inc. uses this information only to help users retrace their serial numbers when they need to re-install, update or upgrade their current version of the product.

Information to Third Parties

  • Advertisement providers
    Copernic Inc. works with third parties that transmit advertisements to the Copernic Agent and Copernic Desktop Search product families and Copernic Meta. Therefore, as in the case of Web sites, cookies are used by advertisement providers to manage their advertisements such as the display frequency for individual users. To find out more about how these third parties manage the privacy of information in conjunction with transmitting advertisements to the Software, please visit the following pages:

    AdLINK Internet Media AG Privacy Policy
    http://www.adlink.net/company/privacy.php

    DoubleClick Privacy Policy
    http://www.doubleclick.com/us/corporate/privacy/privacy/

    Mamma.com Privacy Policy
    http://www.mamma.com/info/privacy.html

    24/7 Canada Privacy Policy
    http://247canada.com/privacy_policy.html

    ValueClick Privacy Statement
    http://www.valueclick.com/privacy.html

  • Affiliate programs
    Copernic Inc. participates in online store affiliate programs that pay royalties for users who buy their products after having clicked links from results reported through e-commerce search categories such as Buy Software, Buy Hardware and Buy Books included in the Copernic Agent product family, Copernic Desktop Search and Copernic Meta.

    No data concerning individuals is sent to these online stores.

  • Information sharing
    Copernic Inc. does not sell, rent or disclose individual demographic information and contact information, nor any other type of information obtained from Software users.

    Copernic Inc. does not sell, rent or disclose contextual advertising data that may allow identification of individuals.

Choice/Opt-out
Users may remove their names from the mailing list at any time by visiting
http://www.copernic.com/en/support/form-mailing.html.

Users may disable contextual banners in any software of the Copernic Agent product family by deselecting the corresponding option in the software (see Tools/Options).

Security
Copernic Inc. has security measures in place to protect against the loss, misuse or alteration of user data under its control. Copernic Inc. operates data networks that are protected by industry standard firewalls and password protection.Only a restricted number of employees have access to user data. While Copernic Inc. cannot guarantee that loss, misuse or alteration to user data will not occur, it will use all of its resources and expertise to prevent such occurrences.

Notification of changes
Copernic Inc. may update this Privacy Policy from time to time, so please review it periodically.

Contact us
For further information concerning this Privacy Policy or its application, please write to us, in English or French only.

Updated: 2008-10-05